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Reviewed: Sun, Oct 4, 2015
About Europcar: 6.0 /10
The store in the center of Vienna is very convenient, with car pickup in the adjacent garage, but the garage staff can be hard to find. Once the car is picked up without issues, you can leave directly. Driving was limited to Austria with a provided highway ticket. Returning the car was near Salzburg train station, which required a bit of walking, but self-service return was supported. Overall, it was satisfactory. However, the cancellation of the credit card pre-authorization took a bit long.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar VIENNA DOWNTOWN

Diana Coverdale

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Reviewed: Mon, Sep 23, 2024
About Europcar: 10.0 /10
They provided a brand-new Mercedes-Benz C-Class wagon, which was a diesel version. It had strong power and remained incredibly stable even at 160 km/h on the highway. After signing the contract at the counter, I got the key and picked up the car myself from the nearby underground parking lot, which was very convenient. The vehicle already had all highway toll passes, so no need to pay tolls myself. Returning the car was just as simple, in the same parking lot, with a full tank.
About QEEQ: 10.0 /10

Harold Kellogg

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Reviewed: Mon, Sep 9, 2019
About Europcar: 10.0 /10
The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!
About QEEQ: 10.0 /10

Harlan Isaiah

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Reviewed: Wed, Sep 19, 2018
About Europcar: 6.0 /10
Staff were indifferent, sometimes appeared impatient

Dempsey Aled(k)

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Reviewed: Thu, Apr 14, 2016
About Europcar: 10.0 /10
This was my first time driving in Europe, and I was worried about being scammed by the car rental company. However, the staff at Europcar in Austria and the Czech Republic were nice and patient. They also upgraded my car. During the return in the Czech Republic, the staff inspected the car and signed off.
About QEEQ: 10.0 /10

Ives Barton

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Reviewed: Sat, Oct 17, 2015
About Europcar: 8.0 /10
The service was very fast.
About QEEQ: 10.0 /10

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