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The worst rental experience ever!

Reviewed: Tue, May 21, 2019
About RIGHT CARS: 2.7 /10
Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

G.CRUM

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Economy | Ford Fiesta or similar
Reviewed: Fri, Aug 16, 2019
“Very poor customer service”
About RIGHT CARS: 6.0 /10
Right cars was only interested in selling expensive add ons, would not except insurance info, or cancel and refund monies already paid. Worst experience by far in rental car service
About QEEQ: 8.0 /10

A.Yazdani

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Compact | Nissan Versa or similar
Reviewed: Wed, Jul 10, 2019
“Never rent with right cars”
About RIGHT CARS: 2.0 /10
I was at the Right Car counter, and I signed the contract. And soon after the representative took it back and tore it saying he was cancelling the reservation. I was asked to show my insurance which I did and he claimed the liability was not enough. I have attached a copy of my insurance and as you can see it has 100/300/100 limit, so I was trying to find out where is my insurance lacking the coverage and asking for an explanation. At no point did I ever refuse their insurance. And in fact even agreed to purchase it. The representative just decided to cancel the reservation with no value reason and ask me to leave. I had prepaid the entire amount of reservation and was told I would get no refund. I see no fault of mine in this and the least I deserve is my money back. Not to mention this caused me a lot of inconvenience, wasted my time, and I had to end up looking for another car rental which costs me a lot money. I had never ever experienced such terrible car rental experience in my life before.
About QEEQ: 8.0 /10

F.Gutierrez

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Economy | Ford Fiesta or similar
Reviewed: Sat, Jun 8, 2019
“Service with a smile. Thanks”
About RIGHT CARS: 10.0 /10
Service with a smile
About QEEQ: 10.0 /10
Easy to use

Y.simard

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Compact | Nissan Versa or similar
Reviewed: Sun, Mar 31, 2019
About RIGHT CARS: 5.7 /10
they have nt shuttle at 3 am for airport, we walked to hotel for called a taxi

Marianella Rizzuto

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Special | Special Unspecified Make And Model or similar
Reviewed: Wed, Mar 13, 2019
““Rights Cars” is the WORSE place I ever rented, they have hidden extra charges.”
About RIGHT CARS: 2.0 /10
Right cars Need to care about their costumers, I paid for a better car and gave me the cheap car model they had, I would never recommend this company to anyone.

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