They lied and said my credit card wasn't working and that it kept declining when they tried to charge the 2000.00 security deposit. i called my CC company in front of them and they told me that there was no transaction being made. They lied and said it declined because they wanted me to pay for insurance when i had proof of my OWN. i fought with him and he showed care in the world. what a shame.

Please train your staff on customer service 101. I was told since I got a good price, I shouldn’t expect good customer service. This was told to me by a staff member.

I did not have the opportunity to rent the car, because they never a shuttle to pick up at the airport. When I went to the company the were closed.

Canadians BEWARE they will not accept your proof of insurance and force you to get coverage with them. Also they will not accept that you use your own SUNPASS on their cars!!! I was renting a car for three weeks imagine the overcharge. Instead I cancelled my rental and lost my deposit.

Like: The agent found a discount to apply for the sun pass.
Dislike: Dirty car.