There weren't many people in line, and there were several staff members at the counter. The process was quick. Overall, it was good. They will ask if you need additional insurance; just make your decision and inform the staff.

The front desk staff were friendly, but they still recommended insurance and an extra tank of gas, claiming their gas was cheaper. However, we politely declined. It turned out that refueling on our own was more suitable. Can't comment on the insurance since we didn't use it. Perhaps the rental company's insurance might be more convenient for claims compared to domestic platforms.

Long queues, but everything else was good

They have self-service rental machines, and the manual queue isn't long. There is a bit of upselling on insurance, but you can just decline.

Very professional company. They have dedicated staff to guide you through the machine registration process for renting a car. The condition of the car was good, and the procedure was quick.