Had a GPS and we didn't even ask for one :)

The car was a little sluggish. And the headlight direction needs to be raised for night driving.

There was a long queue at pick up and I had to wait over an hour to collect my car.

No problems at all.

All Europcar staff are very helpful. the “flat tire” light went on on my dashboard. I called the customer service and they immediately directed me to a nearby garage and fix it. I have problem in finding the location to return my car. Called customer service again and they provided excellent guidance and solve my problem. Really like Europcar service. I like my VW Sharan. Very spacious which fit my requirement well. However, I think the car needs some maintenances as the engine has to be manually restarted a couple of times.