Alamo Los Angeles International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Virgil Ted

United States

Reviewed: Mon, Mar 2, 2015

About Alamo: 10.0 /10

1. The airport shuttle vehicles are convenient and easy to identify, which is great for first-time visitors to the US. There are pickup points at every exit. 2. The pick-up and drop-off procedures are straightforward. Picking up the car took about 15 minutes due to some questions about options, but once done, we headed out to pick up the car and left. For drop-off, we drove to the inspection area. Although it was 8 PM and there were queues, there were many inspectors and the process was quick, with the inspection and receipt printed within 2 minutes. No further waiting was needed.

About QEEQ: 10.0 /10

Alamo

Los Angeles Airport(LAX)

Los Angeles

United States

1 days rental

Relevant Reviews on Alamo Los Angeles International Airport

Rory Walpole

United States

1 days rental

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Los Angeles

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Reviewed: Sat, Sep 29, 2018

About Alamo: 8.0 /10

Excellent

About QEEQ: 8.0 /10

Francis Lincoln

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Reviewed: Fri, Oct 26, 2018

About Alamo: 10.0 /10

Excellent!

About QEEQ: 10.0 /10

Cedric Flynn

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Alamo

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Los Angeles

United States

Reviewed: Tue, Oct 21, 2014

About Alamo: 8.0 /10

Convenient, fast service, and they even provided a business car to take us to a nearby hotel.

About QEEQ: 8.0 /10

Karen Jackson

United States

1 days rental

Alamo

Los Angeles Airport(LAX)

Los Angeles

United States

Reviewed: Wed, Jun 15, 2016

About Alamo: 4.0 /10

The staff at this Alamo location will try to sell you insurance and other services you didn't purchase. It's up to you to decide whether to buy them or not. The problem is: I booked a 'compact car' (Nissan Versa or similar) through Zuzuche, and the staff said it was too small (I only have two people) and suggested upgrading to a higher class for an additional fifteen dollars per day. I agreed, but when I went to the garage, I got a 'Ford Focus,' which is also listed as a compact car on Zuzuche's website. Why did I pay extra for an upgrade yet still get the same class of car? I think this location takes advantage of renters' unfamiliarity with car models to deceive them into paying for unnecessary upgrades. I've rented from many companies through Zuzuche and have never encountered this problem elsewhere.