Very satisfied

Despite the store being busy with many customers, the staff managed everything efficiently. I was lucky to get a free car upgrade. Overall, a very positive impression.

i got mixed up in the dates and gave the car back with a delay of a day (1 additional day on a 12 day rental). They charged me 300% of the price planned. I called and asked them to give me a break - they logged a request in the computer ... and i never heard back from them. i would have done better to book a luxury car and a longer holiday.

They tried really hard but found it hard to cope with just a few customers.

We only got a Ford Focus despite booking an SUV but accepted it as we were in a rush , crap pick up but good drop off.