I filled up the tank before returning the car, yet they still charged me. Very disappointing, I will not rent from Dollar again.

This car rental company engages in fraudulent practices. Fellow travelers, stay away!!! 1. When placing an order, I chose the option to pick up the car with a full tank and return it with a full tank. However, the company slyly added an FPO (Fuel Purchase Option) charge of $81.57 without clear communication. This $81.57 is almost the same as the $81.56 mentioned in the prepaid car rental agreement. By the way, when I picked up the car in San Francisco on 6-5, the fuel gauge was not completely full, but I let it slide. I returned the car in Los Angeles with a full tank on 6-12. 2. In the prepaid car rental order, I was informed that the one-way drop-off fee would be $81.56, but it turned out that the actual one-way fee was $75, and the FPO charge was $81.57.

Very good

I had to wait for a long time since they didn't have a car available at the site, but the personnel was very nice and professional.

Worked good for me. Perhaps it would have been better had I had the chance to apply for a military discount on the platform (if there is a way, I didn't see it).

Like: The car was as described.
Dislike: Waited 15 minutes to get to the rental counter