The car rental company is very good, the staff is very welcoming, and the entire rental process was great.

The service attitude was great, and the condition of the car was good.

The car pickup process was self-service. We added roadside assistance insurance, printed the receipt, and picked up the car ourselves. It was very convenient. At the entrance, we scanned our documents, checked the driver's license and its translation. For the car return, we had originally planned to return it at the airport, but a phone call confirmed that we could change to the Union Square location for free, which was great since our hotel was at Union Square. The service was very good with no extra charges.

Brand new car was filthy, had delivery protective stickers hanging off it and the glass was dirty, couldn’t see out in the sunlight, had to wash car after leaving the airport!

Easy booking process, cheaper than other websites!

Lots of self check in booths. Very helpful staff. Smooth pick up & drop off.