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Live chat Email us Service Code: 9245319123
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Reviewed: Thu, Feb 14, 2019
About Hertz: 2.0 /10
The car I rented in Pisa, Italy had its right front door lock damaged by a thief in a parking lot. Although I bought car insurance, I was not compensated.

Relevant Reviews on Hertz DUESSELDORF AIRPORT

Sidney Zimmerman

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Reviewed: Thu, Oct 31, 2024
About Hertz: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Jennifer Sapir

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Reviewed: Sun, Nov 10, 2019
About Hertz: 4.0 /10
The process was too slow.

Phoenix Brown

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Reviewed: Sat, Jun 6, 2020
About Hertz: 2.0 /10
The store price was 30% higher than the website price, and service fees were not shown on the app. Afterward, the website was unhelpful when I tried to discuss it.

John Bellamy

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Reviewed: Wed, Jul 13, 2022
About Hertz: 8.0 /10
The service was good, but the cost for extending a few days is too high.
About QEEQ: 8.0 /10

Allen Bertram

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Reviewed: Thu, Jul 5, 2018
About Hertz: 2.0 /10
Terrible Hertz! I rented a Volvo V40, similar models displayed were Audi A3 or Volkswagen Golf, without navigation. The front desk didn't give me these cars, only Citroën C4 and Ford C-Max as options, both with built-in navigation. She didn't tell me that the built-in navigation had additional charges. When I swiped my card, I specifically asked if the amount was only for the deposit, she clearly said yes. But in the end, they charged me 204 euros for the navigation. I have my own Chinese navigation, why would I need theirs? This is outright fraud, misleading users. Disgusting!

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