GERMANY CAR RENTAL REVIEWS

It's okay.

Overall satisfactory. We got a diesel Ford Focus with space for three suitcases, perfect for our group of three. The space was ample, though the car wasn't very new and had several scratches noted by email at each location. I had purchased insurance, but it seems the urea wasn't checked beforehand, and on the last day, the system kept warning that it was depleted while we were heading to the airport. Unfortunately, nearby gas stations did not have the required urea, so the system kept beeping as we drove to return the car. Overall, the car was in good condition; diesel cars are fuel-efficient and offer good power. Driving between different EU countries was hassle-free.

Fast process and clear instructions.

The process is quick and convenient.

Very satisfied, the staff were friendly and enthusiastic.

Very satisfied, the staff is warm and friendly.

Overall service was good.

Very satisfied, communication was prompt when issues arose. Everything was handled smoothly.

Very satisfied, the service is consistently excellent.

Great attitude, quick processing, no insurance upselling.

The staff on-site had a very good attitude.

Very satisfied

Both pickup and return were smooth.

Although there was a flat tire incident during the trip, the car rental company handled the situation smoothly by promptly towing the vehicle and providing a replacement car. Overall, the service was quite satisfactory.

Quick pick-up and drop-off, a very good experience.

It was near closing time when I arrived, but the staff still showed a professional attitude.

Good service attitude and clear procedures.

The rental company processes quickly with minimal queues.

The car was not refueled to full upon pickup, and the interior was stained. However, the rental company acknowledged this upon return.

The counter is easy to find, and the service attitude is great!