Fantastic experience. At pickup they asked if I wanted any extra services, I told them to stick strictly to the original booking, and they processed everything right away with no upselling.
Super friendly staff. I originally got a VW instead of the BMW 3 Series I’d booked, told them it wasn’t what I reserved, and they immediately switched me to a BMW 4 Series—convertible, too. Loved it.
The counter was easy to find, no line at all, and once I told them I already had insurance through the platform, they didn’t try to upsell anything else.
Service was great overall, picking up and returning the car was really easy. Just be careful with your speed—Germany doesn’t really give you that comfortable 20% buffer on limits.
The staff member who helped me was a lady and she was incredibly careful. She even spotted that I’d typed an extra “i” in my email address and fixed it for me. She also cleared up a wrong message in the QEEQ app about cross-border rentals and overtime service fees, which I really appreciated.
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View more >Super happy with the whole experience, they even upgraded me to a bigger car.
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View more >Awesome overall experience, everything went really smoothly.
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