Good.

The day after picking up the car, I was reminded to add engine oil. I contacted customer service and was told to go to a nearby Hertz branch to add oil. After driving over ten miles to find one Hertz branch, it turned out to be closed. The next day, Saturday, I drove another ten miles to a city branch marked on Google Maps, only to find it had been shut down. Then I drove another ten kilometers to another location, which had also been closed. Finally, after driving another ten kilometers, I found a Hertz branch that was actually open. After explaining the situation to the staff, they pulled up the vehicle information and confirmed that the oil indeed needed refilling. However, they couldn’t help me add the oil and suggested I return to the rental location to exchange the car. Luckily, I had only rented the car for four days, so I didn’t plan to drive to many places anyway. I decided to wait until the fourth day to return the car as scheduled due to the hassle of driving around just for the oil.

I chose full insurance from the car rental company when booking through QEEQ. At pickup, they offered roadside assistance, which I declined, and they didn't push further. I reserved a C-class Nissan Versa but received a B-class Kia Forte instead. The starting mileage was about 37,000 miles, but the car's condition was decent. While driving, a small stone cracked the front windshield. Since I had full insurance, when returning the car, they only asked about the cause, location, and time of the damage, and the insurance covered everything. A $200 deposit was required at pickup and was refunded immediately after returning the car. Gas prices in California are generally high, and it seems the company estimates a full tank at a higher cost. So, I recommend skipping their refueling option and just refilling the tank yourself before returning the car.

Overall, Thrifty was fine, and I got a Honda HRV.

Wide variety of car models, vehicles are very new.