Very good

The airport directions were very clear. After confirming the order, the car pickup location and contact information were clearly explained. The whole process of picking up the car was quick. A good rental experience overall. Due to communication issues, I couldn't return the car directly to the airport, but there was a free shuttle bus from the return point to the airport, which was very convenient.

The car was in poor condition, so I returned it early. They didn't follow the rules. I rented the car for 5 days but used it for only 2 days and communicated in advance about the early return. However, they didn't refund the fees based on the number of days used. The fuel policy was the same; they gave me the car with less than a half tank, claiming it was 49%. I returned it with a full tank, but the refund for the fuel was definitely less than half a tank. I was too lazy to argue with them and, seeing that they refunded part of the cost, I'll give them 2 stars.

Even though it was supposed to be 24 hours service, the staff was still sleeping when I arrived.

Very satisfied