Very good

Terrible experience. The airport car rental point was too small with limited vehicles, and early pick-up was not allowed. Customers were made to wait without reason, and the staff at the airport location were rude. When picking up the car, the fuel gauge was not full, but customers were asked to sign off on a full tank return. The staff were dishonest; a customer left an item in the car, and the employee falsely claimed it wasn't there.

Even though it was supposed to be 24 hours service, the staff was still sleeping when I arrived.

No queues, no store, both times we went directly to the parking lot. Communication in Mandarin was convenient, but the professionalism needs improvement.

Picking up and returning the car was easy and fast. The car was in excellent condition, very satisfied. Hank and Leo helped me a lot with storing and retrieving my luggage, very grateful!