The service is quite good. I encountered some accidents and my English is not very good. The staff at the store were very patient and handled all the procedures for me, reassuring me multiple times that there was no problem and the insurance company would cover the costs, so I didn't need to worry.

Excellent friendly staff

Excellent ...very good price

On the Sydney drop off point, past the gantry, there was no further indication on where the office was. There should be more signage to help on that.

Dislike: Get back to old pickup system, this electronic bullshit takes far too long.