The only comment I have is we were disappointed to have to pay £100 insurance because we didn't have a credit card

As above

Excellent counter staff and drop off staff. Easy to deal with and clear on deposit and costs.

Happy with the platform, will use again.

I booked for Mercedes Benz E class but I got C class. I should be getting the car of the similar class but got a lower class car. Except for getting the lower class car, the car itself was in very good condition and super clean. Staffs were helpful and kind though there were mistakes when returning the car ( I only drove 330 miles but the staff mistakenly calculated that I drove more than 1000 miles but it was corrected and sorted out fast. So no problem).

Cleanliness of the Car interior wasn’t to the usual high standard but as it was only used for the work commute I wasn’t too bothered. Check in and out was effortless compared to other rentals and the staff were extremely polite, professional and helpful.

The car was in great condition, new spec, easy to pick up and drop off. Would use again