The rental company didn't charge the toll fee to my credit card, resulting in a $428 fine for a $7 toll.

I booked a Jeep Grand Cherokee, but the parking lot didn’t have any and the other comparable models weren’t appealing. Even though I can accept other models of the same level, the selected one was the most attractive at the time of booking. Most SUVs don't have a luggage cover, so if you leave luggage in the car in outdoor parking for extended periods, the risk is higher in certain areas. The car rental companies I previously booked all provided a luggage cover.

Satisfied, the car model is good and relatively new.

The service attitude was excellent, and the vehicle was great too. However, there was a slight issue with the charges. Besides the contract amount, an additional $10.95 was charged to my credit card about a week after I returned home. I'm not sure what this charge is for. I specifically asked during the car return if there would be any extra fees. Please help me inquire about this with QEEQ, thank you.