If you don't want to queue or deal with the counter staff and avoid insurance offers, Alamo has a row of self-service machines in the rental lobby. Simply input your reservation number, driver's license number, swipe your credit card for the deposit, select 'no' for the other options, and the rental document will be printed out.

The staff basically had no sense of service and were trying to squeeze more money out of us. I strongly advise everyone not to choose this car rental company. First, the employee at the counter spent half an hour fiddling with the computer, trying to upgrade me to a better car model. He informed me that the car I originally booked was unavailable (the premium version would cost over $500 more), but as soon as he realized I wasn't going to pay extra, we were immediately told to get our car. Speaking of picking up the car, the parking lot actually had plenty of the model I originally booked, despite being told otherwise. Fortunately, I didn't upgrade. The pickup process was entirely self-service with no guidance or assistance. It was dark, and nobody helped with installing the child seat. A group of employees just stood around chatting. When we asked for help with the child seat, we were told, 'I can tell you how to install it, but I can't help you.' I had to give one star because there was no option for zero stars. If negative ratings were possible, I would definitely choose that.

Good

Returning the car was very easy, the staff just checked the fuel tank and it was done!

Very convenient, self-service car pickup available, and plenty of gas stations around.