Good service.

I reserved a Toyota RAV4, but was given a SsangYong instead. The car was much smaller, less fuel-efficient, and clearly not the same class as the RAV4. When picking up and returning the car, I noticed other customers also did not receive their reserved models and were given lower-class cars. This company attracts Chinese tourists with competitive prices but deliberately provides lower-class vehicles. I strongly recommend that rental car platforms ban such companies.

The car was in excellent condition, and both pick-up and drop-off were easy. Highly recommend the super insurance.

I was given a Hyundai accent in almost new condition...not a Toyota. When I went to collect my vehicle was told I had to pay an extra $20 a day as I didn't have full coverage. When booked in Australia I thought I had it all paid for. Not happy. Service was fine

They did not have the car I requested, and tried to "upgrade"me to a larger car. Unfortunately, bigger does not always mean better when hiring cars to drive around an unfamiliar city. They then tried to give me a car that cost more per day. Eventually, they managed to "find" a car that was more suitable -- why it was not offered in the first place is a bit of a mystery.