There were long lines, but it was faster to use the self-service kiosk and I didn't have to listen to insurance upselling.

Car pickup was mostly smooth.

Due to a minor accident, we had to switch cars and paid quite a bit for the repairs.

I booked a Jeep Grand Cherokee, but the parking lot didn’t have any and the other comparable models weren’t appealing. Even though I can accept other models of the same level, the selected one was the most attractive at the time of booking. Most SUVs don't have a luggage cover, so if you leave luggage in the car in outdoor parking for extended periods, the risk is higher in certain areas. The car rental companies I previously booked all provided a luggage cover.

Limited selection of compact cars