The queue for picking up the car was very long, and the staff worked very slowly. The rental company only accepts the translation document recommended by the Zuzuche platform for the driver's license; certifications done on Taobao are not valid. I rented an X3 but was given a GLC300 instead, which was extremely hard to drive!

Very satisfied, the car was in excellent condition. The rental process at the front desk was very quick and convenient. Returning the car was also very fast and easy, even at night.

Used a self-service machine, no queue. Staff proactively suggested certain fields could be left blank, saving time.

This company is very professional. Initially, I booked the most basic car, but due to some issues, they upgraded me to a Buick at no extra cost. There was an additional fee for crossing the San Francisco Bridge, which was deducted automatically, and it was reasonable.

I booked a Grand Cherokee through Zuzuche, but ended up with a standard-level Jeep Cherokee!