Picking up the car from Los Angeles airport is very convenient. The Alamo shuttle bus driver was very helpful, and the staff at the self-service car pickup area were also very nice.

Quite good. The service is good, and there are plenty of cars to choose from. If you find the car's condition isn't up to par, it's easy to switch cars.

Alamo in Los Angeles is good. I rented a standard car, but it seems the company didn’t have this model, so I ended up choosing a Camry from the full-size options.

I booked and paid for the full insurance on Zuzuche. After queuing and handling the paperwork at the store, the staff said there was no Chinese navigation for mid-large SUVs. I asked if it was free, and they said only English was free; Chinese navigation would cost $85 for 4 days. They also said they would give me a good car if I paid an extra $156 to get Chinese navigation for free. Originally, I booked a mid-large SUV, but the store said they'd give me a class 4 vehicle. Zuzuche doesn't categorize cars that way, making it hard to distinguish. They actually gave me a Ford SUV. It feels like even though I paid in full, I had to pay an additional $156, effectively doubling the rental cost. When returning the car, I raised my concerns with the staff, and they only waived $50. So, Zuzuche, please give me an explanation. I called today, but nobody answered, constantly directed to automated services. Please give me a response.

The car I ordered was not available at this location which did not help and the alternative vehicle was not ready for over an hour.