The car pickup area at the airport is spacious, with all rental company branches located there. It's very easy to find. I initially chose a petrol vehicle but upgraded to a larger MG hybrid by paying an additional 20 euros per day. The driving experience was excellent, and I drove all the way from Nice to Milan.

The female staff responsible for my rental process had an extremely poor attitude. She was impatient and unfriendly. My original order was about 1200, but she added a series of insurances, doubling the price. I tried to get her to remove them several times but failed, and she even tried to rush us out. Eventually, I had to contact customer service; she wouldn't answer the phone either. I communicated with customer service for an hour, and finally, one of her colleagues, a black man, helped to remove the insurances. By then, it was already past 8 PM. She didn't take us to the car; she just threw the keys at us. The car was not the Passat I had originally booked but an Avensis. When I asked her, she said the Passat was more expensive, which was absurd because my rental order clearly stated a Passat at that price. We didn't pursue the issue further as it was too late and we had to get to our hotel. One word: terrible!

There is a dedicated building for car rentals outside Nice Airport, with several rental companies having counters inside. Europecar seems to be the most popular in France as the queue was the longest. We waited almost an hour to get our car. The staff, however, were quite friendly. Overall, we were quite satisfied.

very helpful and quick staff

very easy booking process

Service du personnel ne nous a pas prévenus de dommages sur la voiture. il ne nous a pas expliqué comment conduire la voiture (c'était une voiture hybride). La voiture n'était pas au bon endroit qu'on nous avait dit et il n'y avait personne à qui demander. Nous avons perdu trop de temps et nous avons été stressés. Je pense que quelqu'un aurait dû nous accompagner pour voir si tout allait bien pour la voiture.