The car provided was not the one I reserved, and the reserved model was unavailable.

Too many people lining up

Satisfied

Upon reaching our destination, the staff mentioned that the insurance purchased through Zuzuche only covers basic incidents. In case of accidents involving injury to others, medical expenses are not covered, and we needed to buy an additional insurance which was almost as expensive as the rental itself. For safety, we had to purchase the extra insurance. Originally priced at 180 USD, it ended up costing 291 USD at checkout.

The only company that required me to show a translation document and tried to upsell insurance and GPS. After rejecting the upsell, they said that the Grand Cherokee I booked all came with GPS and I had to choose another SUV. It didn't feel as good as Sixt.