Frustratingly slow rental pick-up processing

Rick

United States

Reviewed: Tue, May 28, 2019

About Budget: 8.0 /10

Speedier check in process would have been helpful. More employees providing directions to locate vehicles would have been helpful.

About QEEQ: 8.0 /10

Pickup Truck | Ford F150 or similar

1 days rental

Relevant Reviews on Budget Phoenix, Az Apo

Paddy Gosse

United States

1 days rental

Reviewed: Sat, Jan 11, 2025

About Budget: 10.0 /10

No hidden charges, and the service was decent.

About QEEQ: 10.0 /10

Leo MacPherson

United States

1 days rental

Reviewed: Tue, Feb 18, 2025

About Budget: 8.0 /10

The staff had a great attitude. Since the reservation was made in advance, there were no additional upsells, and the paperwork was completed quickly.

About QEEQ: 8.0 /10

Amanda Veblen

United States

1 days rental

Reviewed: Fri, Nov 22, 2024

About Budget: 10.0 /10

Satisfied.

About QEEQ: 10.0 /10

Caroline Polly

United States

1 days rental

Reviewed: Tue, Jul 17, 2018

About Budget: 2.0 /10

The staff added multiple insurances without my consent even though I clearly stated I didn't want any extra insurance. The insurance cost is almost as high as the rental fee.

Burke Jacob

United States

1 days rental

Reviewed: Thu, Feb 22, 2018

About Budget: 2.0 /10

There were many people, and the waiting time was long. The key issue is that they seemed to have no sense of urgency and were chatting leisurely. Meanwhile, several counters were still closed. Maybe it’s different from how things are in my country.

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Frustratingly slow rental pick-up processing

Relevant Reviews on Budget Phoenix, Az Apo

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