In February this year, exactly like February last year, and almost the same trip, the same strange incident happened. I picked up the car with a full tank and returned it with a full tank, but both times I got charged $65. I only found out about it after returning to my home country last year and multiple complaints led nowhere. This year I made sure to point it out when returning the car, and without asking any questions, they refunded me immediately! I can't help but suspect this might be intentional. I hope for an explanation. ALEMO is usually cheaper on the ZUZUCHE platform, but once you get there, they strongly recommend upgrading the vehicle and adding extra insurance. Various charges (like $145 for 8 days of GPS; last year, I got talked into adding over $700 of extra insurance and received a free GPS, the charges can be very arbitrary), and then casually being charged $65 for 8 days of rental at $15 per day, once confirmed, they would immediately refund it! Am I being overly suspicious?

The company is good, but there was a bit of confusion at the counter. They kept saying I hadn't purchased insurance along with the car rental and were urging me to buy insurance for $5 a day. I was sure I had already bought it, but in a rush, I ended up buying it. Just something to be aware of.

Picking up and returning the car were both very convenient, as the location is around the airport. Great service and friendly staff, thumbs up!

The airport shuttle is very convenient. Pick up the car in Los Angeles and return it in Las Vegas. All at the airport shuttle. Returning the car took less than a minute. Very convenient.

QEEQ is great, will continue to use.