The service attitude is ordinary and uninspiring.

Used a self-service machine, no queue. Staff proactively suggested certain fields could be left blank, saving time.

There were many people in line, but the service was still very good, and the car selection areas were clearly divided.

Offered an upgrade and waived fuel fees after issues occurred, warm service but not very efficient.

Used the self-service, very convenient. The entire process was in Chinese, and there was no upselling. Just take the car by yourself, very convenient. When returning the car, the young man handled the procedures very quickly, and then at 11:30 PM, he even drove us back to the hotel. There were two of us, so we voluntarily gave a $4 tip as a thank you.