The staff provided excellent service and communication was smooth.

The staff are very patient and meticulous, they record all the old damages on the car during pickup and do the same during return. However, make sure you test the car thoroughly yourself. The wipers on the car I rented weren't working well, which is a concern during Thailand's rainy summer. Fortunately, the rental company noticed the issue with the wipers during return and didn't make a fuss. Also, since Thai people don't speak English very well, it's best to have a real-time Chinese-Thai translation app.

The car was a new Nissan, probably Sunny in our country. It had about 7,000 kilometers when we picked it up, with a backup radar and average power. Phuket has many hilly roads and with four people on board, it needed full throttle to reach 40 on slopes. The staff speaks good English and did a very thorough check when picking up the car, but just a quick round during drop-off, which is great service! We only used 3/4 of the fuel tank in 7 days and it cost 760฿ to fill up at Shell. I still recommend driving here; motorcycles are both dangerous and expose you to too much sun.

Quite good actually, their cars are spacious, and the staff are very friendly.

Meticulous service, the vehicle was very clean