Very satisfied

Pros: 1. The front desk reception was smooth, the order was clear, and the process was not cumbersome. 2. The car was in good condition, spacious, and both the interior and trunk were clean. 3. The staff were very polite and their English was sufficient to solve general problems. Cons: 1. The car did not come with a full tank of gas. Due to being in a hurry, I didn't check this and the staff didn't remind me. They didn't adjust the rental cost either. I ran out of gas after less than 100 kilometers, but fortunately noticed the gauge on the way back. I spent 550 RMB to fill it up but only got 100 RMB of the rental fee refunded because I was rushing to catch a flight and couldn't argue about it. 2. This time I didn't pick up the car at the airport, but I will next time. However, Avis's desk at Gimpo Airport is at the domestic arrivals exit, while we were at the international arrivals exit, which is quite a distance away. I'm not sure how to resolve this issue, can there be a pickup service?

2nd Day, one tire was damaged

NA

車は細かな傷ありました。 ガソリンは40パーセント程の残量で スタート でした

I booked it at 3am on a Saturday to have my car picked up on Sunday with payment paid in full online. By the time I got to the pick up, they said they never received the booking. So they did not have the model of car I reserved for me. Furthermore, because they did not receive the booking from Avis/ EasyRentCars, they had me paying again and refunding me when I drop off which I did. But they couldn't refund it on my card, and I had to go back in to reconfirm that the transaction of payment was cancelled. Overall, service was good. Just that when I was picking up, the lady wasn't super nice about it despite I had all my document proofing my booking. She told me to talk to Avis myself. It was frustrating.

Pretty good and easy