When we arrived, we were not allowed to pick up the Grand Cherokee. We were only given a choice between a lower-class Jeep model or another SUV. Very frustrating. Not sure if it's the fault of the rental company or Alamo. People picking up cars at the same time had the same issue.

Both pick-up and return were very convenient. The pick-up can be completed on self-service machines, saving time from queuing, very satisfied.

We reserved a mid-to-large size SUV, either a Jeep Grand Cherokee or similar, but only a Jeep Compass and Ford Edge were available. They downgraded us without a price reduction and promoted many extras like upgrades, GPS, and insurance.

Very close to the airport, with convenient shuttle bus service. Quick and easy car pick-up and return process, excellent service, highly recommended.

Like: Great low mileage car
Dislike: New car shipping sticker still on the windshield