The service attitude was excellent and very thoughtful. The queue arrangement was particularly reasonable.

Alamo's shuttle bus was available not far from the airport, and it took about 15 minutes to reach the car lot. We queued up to complete the car rental procedures. At the counter, there was a dark-skinned man who looked like he might be Mexican. After verifying the documents, he asked if we wanted to buy insurance. Since we had already purchased full coverage when booking the car, we refused. He then claimed that the car we reserved was no longer available and recommended another car that would cost an additional $100 per day. We saw several Chevrolet Suburban SUVs, the type we reserved, parked in the lot, which made it clear that he was being difficult on purpose. After some arguments and taking photos of the cars in the lot, he reluctantly processed our rental.

The free shuttle from the airport to pick up the car was very convenient. The car was in excellent condition, and returning the car was also very easy.

Compared to other companies, there are more car models, quick service, and clear GPS.

The company provided good service. The windshield was damaged halfway, but the store handled it promptly.