The car rental process is right in the arrival hall of Launceston Airport, and the cars are parked in the rental company’s parking lot next to the airport.

We did not like the extras we have to pay. Would prefer to have all paid up front and taking the car will be much easier. I hope all bookings will ge all inclusive next time. Seems like we have to add on so many little things. Adds up to the cost which is hidden in the initial booking. Leaves a bit of a bad taste.

Booking ok. The rest not working well

Note that high end cars require 2 different credit cards

Value for money

The counter staff were amazing. Knew their shit, no confusion, 10 out of 10

Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.