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Live chat Email us Service Code: 4776398122
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Reviewed: Wed, Aug 2, 2017
About Aucar: 4.0 /10
Response time is extremely slow. Problems are not resolved in a timely manner. Each query takes several hours for a reply. The staff at pickup and drop-off were mediocre in attitude. They did not explain the car's features. I rented the car for over ten days without music; only on the last day did I hear back about returning the car a day early without a refund. If I were to rate them, it would barely pass with a 60.

Relevant Reviews on Aucar Aucar Mel airport

Prudence Kennan

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Reviewed: Wed, Jan 1, 2025
About Aucar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Michelle

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Reviewed: Mon, Sep 16, 2019
About Aucar: 10.0 /10
It's okay. They picked us up at the airport and took us to the car rental location promptly. Quick and efficient car collection and return, all done in a few minutes.
About QEEQ: 10.0 /10

S.Ralls

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Large SUV | Toyota Highlander 7 Seats or similar
Reviewed: Sat, Jan 4, 2020
“Good value for money”
About Aucar: 8.7 /10
A little bit of confusion on the pick up location (in part due to the strange airport pick-up kerb layout), other than that the whole process went smoothly. For anyone that speaks Chinese, they have staff whole speak Mandarin.
About QEEQ: 8.0 /10

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Full Size | Toyota Camry or similar
Reviewed: Fri, Jan 3, 2020
“Terrible”
About Aucar: 5.7 /10
I didn't got the car I have booked for ( Camry ) and the counter staff tell that they will give me the smaller one ( Yaris ),of course I refused, then they offer me another one looks like a truck!!! So Bad. That took me a lot of time for negotiation and tried to solve the problem. Really not recommend this agent.
About QEEQ: 8.0 /10

Julie

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Large SUV | Ford Territory or similar
Reviewed: Mon, Jul 15, 2019
“Easyrent is great”
About Aucar: 5.7 /10
The car given to us was very old and unclean inside. Not our best experience unfortunately
About QEEQ: 10.0 /10
Easyrent is as the name says

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