Company staff take up time by explaining insurance policies even when we insist we don't need them. Note that a card payment of AUD 5000 is required as a deposit when picking up the car, along with a AUD 100 handling fee. By opting for their first-tier package, the deposit can be reduced to AUD 2500, and the second-tier package waives the deposit completely. However, with the insurance we already bought on the rental platform, spending AUD 900-1500 is unnecessary.

The rented RV had quite a few cockroaches, hygiene was average. The sink drainage was poor, we fixed it ourselves by connecting the campground's water hose to the sink drain and turning on the faucet to clear it. Halfway through the trip, the wooden panel of the fridge door fell out and scraped the floor, so we had to repair it ourselves. A few years ago, their cars were very close to the airport, now they are quite far.

Big company, overall good

Apollo's service was great. It was my first time renting a car internationally, first time using QEEQ, and first time driving an RV. Very satisfied with Apollo's service. They were very sincere. QEEQ's service was also excellent, and I will continue to use it.

Good service overall.