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Live chat Email us Service Code: 9307693314
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I will think twice about booking or renting even though prices were lower. Thank you.

Reviewed: Thu, May 30, 2019
About Routes: 7.0 /10
Customer services was very poor. The staff was more concerned about finding a TV station (about 5 minutes scrolling Netflix) than helping waiting customers. Many customers were complaining about waiting over an hour for car and even for the shuttle. It was not opened at 6 am when customers arrived when it was supposed to be 24 hour service. Restroom (women's) was filthy and toilet a mess and I would not sit on it. The car lot itself was very disturbing and crowded and made me feel uneasy about my choice (first time). Cars crammed in everywhere on the grass and looked unprofessional.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 1, 2019
“Not worth the savings”
About Routes: 5.0 /10
Shuttle driver was the only good part of the transaction. One guy at the counter. Acted like he was doing me a favor by acknowledging me. Even asked if my insurance card was real. No professionalism. Rented a Corolla, but received a Jeep. Okay, but was assured the low tire light being on was no big deal, it's a sensor, "we go over all of our vehicles before they go out". 1/8 tank of gas - really? First stop is the gas station. Get out on the highway, lots of bugs. No washer fluid! Guess their version of going over a vehicle is much different than mine. Last time I will use Routes.
About QEEQ: 10.0 /10

Marquis

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Jun 14, 2019
“I'll pay double to go with someone else”
About Routes: 2.0 /10
Routes? Who is Routes? They were no shows at the airport and couldn't be reached by phone (and somehow expected me to pay for the booking regardless!). Scam artists

M.VEMULA

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jun 12, 2019
“It’s just awesome. I couldn’t believe in myself until I got the car for which I paid $13 for 5days”
About Routes: 9.0 /10
Yes, it exceeded my expectation. There is no wait time, as soon as I came out the shuttle was waiting.
About QEEQ: 10.0 /10
Awesome
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S.Zakharieva

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Economy | Kia Rio or similar
Reviewed: Wed, Feb 20, 2019
About Routes: 9.7 /10
At the time of my arrival there were too many people and only one customer service representative. Due to the fact that one of the customer took a lot of time to make a decission the whole line of people was waiting for too long. If you book a car in advance the whole process should be organized faster and easier. But when Junior came everything started to move faster.
About QEEQ: 9.0 /10

S.Choudhry

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Jan 26, 2019
About Routes: 4.0 /10
Terrible experience. Did not get the car I was promised. I waited 2 hours at the counter, 4 cars were returned but she will not give me. She demanded extra 28 dollars per day for the Nissan Rougue that was promised.

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