It’s just awesome. I couldn’t believe in myself until I got the car for which I paid $13 for 5days

The best price I ever received. Awesome employees - great all around experience. Very very happy.

The best price I ever received. Awesome employees - great all around experience. Very very happy.

Everything was great other than the 45 mins we waited for pick up on arrival at the airport. Glad we weren't in a hurry!

From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.

Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.

Best customer service experience I had so far for a car rental. Everyone was so friendly and the ride was on time .