The queue for renting a car was too long, but there are many car models to choose from, which allows finding a great deal.

The Chinese assistant helped us with the pickup, which was very convenient and fast. We specifically chose a Camry, but when we got to the store, there were not many good options for the same category. We ended up with a basic Jeep. It looked fine from the outside and had a mileage of several thousand, but the acceleration was very slow. On American highways, speeds are generally above 100 km/h, and to keep up, we had to press the gas hard, which was exhausting.

Offered an upgrade and waived fuel fees after issues occurred, warm service but not very efficient.

Our flight arrived on time and we had a very small wait for the transport bus at LAX to take us to the rental area. We were processed quickly and given our choice of cars which is one of the main reasons we have chosen Alamo for our past few trips. Everything was explained well and we were on our way within a few minutes.

Booking was straight forward and easy. The price didn't change and to be honest I didn't bother comparing so don't know if that worked. Simple to use.

On-line check in was really quick and easy.