I was really disatisfied and refused to take the car once the price quoted was not what I had agreed

I’m local and showed my own insurance information but the clerk charged me for insurance. I brought my own Sunpass transponder but the clerk charged me $5 daily for “activation fees”. The shuttle took almost 40 minutes to pick us up from the airport. The rental car office facility is literally a shak at a repair shop.

Please refund my deposit. We called you to send us a shuttle to which you told us you cancelled hours earlier. We reminded you we had an after 6pm arrival. You wouldn’t come get us and you said you had no car for us. Please refund my deposit.

It would’ve been helpful to know that the place was closed on sat! The day I’m supposed to return the car! Had no idea what to do with car, keys etc. and had to Uber to the airport!!

I felt like they got you to thier business with the lure of low cost rental, but all the add on BS fee’s were threatening and nerve racking

Right cars Need to care about their costumers, I paid for a better car and gave me the cheap car model they had, I would never recommend this company to anyone.