The queue for picking up the car was extremely long. I arrived early in the morning and waited several hours until noon to get the car. When I accidentally entered the highway, I wanted to pay the toll myself, but the rental company did not allow it and required payment through them, charging a $20 service fee.

Bought full insurance, no forced insurance required! There's a purple sign at the exit of Los Angeles Airport, wait there for the shuttle to the rental station. Returning the car in Las Vegas was painful, it's hard to find the airport drop-off spot, we circled around several times.

Not bad There was an attempt to upsell insurance when renting the car

We booked a car way ahead of time and prepaid, yet on the day of arrival we waited for nearly an hour only to be told there was no car available. We were given a different car with instructions to come back the next day for a replacement. When we returned the next day, they told us again there was no car. The staff's attitude was terrible, and they even refused to let us complain, saying if we did, they wouldn't help us check. The store manager claimed he wasn't on duty the previous day and didn't know what happened. We were left with no choice but to wait, ruining our entire morning's schedule. Absolutely awful.

Yes, the car was in very good condition and they give us a upgrade. The attention at the counter was no good but they give us a upgrade free.

QEEQ is a good and easy platform to rent a car. Make your life more easy