You get what you pay for.

Very poor. They provided a low-end car instead of the reserved model. Did not disclose car issues and charged maliciously.

Very dissatisfied, long waiting time in line. Insurance was added without the customer's knowledge. The reserved car model from over three months ago was not available, and no explanation was given. Promised to change the car the next day, but that didn't happen. After complaining, they reluctantly arranged the desired car model. But the promised discount was not given, and they claimed there was no written evidence. This company is shameless and I'll never choose them again.

There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,

The car was not my expected , And the car have damage on the body they did not mention it .

Car was great, it was a hybrid and had great mileage. My only issue with the company is the horrible waiting time to collect your car. There were a total of 3 counters serving customers and somehow they managed to only clear 6 people in the hour that i was waiting in line. Absolutely inefficient and a lot of upselling of insurance at the counter. Just tell them you’re not interested and are in a rush so you need to be on your way.