Average

Very poor. When we arrived at the store, we found that the car we rented was not the same model as what we booked. It was much smaller than the Toyota we selected, and the trunk couldn't fit our luggage. We requested a change, but they said there were no other cars available. The male owner arrogantly told us to take it or leave it and offered a refund, refusing to rent the car to us. It was almost evening, and they took advantage of our situation. Additionally, the car had issues; the warning light came on after driving less than 50 kilometers. We contacted the owner, who took almost two hours to figure out the problem, which was resolved by turning the car off and on again. While on the highway, the car suddenly braked on its own, which was extremely dangerous; luckily, there were no cars behind us. We rented a car for ten days on the South Island without any issues, but this rental was problematic from the start. Overall, a very, very, very bad experience.

The car was in good condition and the interior was fairly clean. The process of picking up and returning the car was relatively smooth. However, there was some urging when getting on the car from the airport, and the pick-up location was not clearly indicated. Service quality needs improvement.

Very professional; great pick up / drop off service; amazing price; saved over $1,000 on a 2 week rental

Great aggregator, fantastic deals to be had; the one vendor I had whilst un-heard of (not a house hold name) was excellent value, and ran a great service.

Very good service, quick pick up from the airport after calling them. Process to hire was simple. Very good value for money for 1 day rental.