The service staff are extremely unprofessional. I rented a car for two days, misplaced a $600 GPS phone, and they charged me $1200. Finally, they admitted the mistake but didn't know when they'd refund me, nor did they apologize.

Picking up and returning the car was extremely convenient! Pickup took 10 minutes, and return just 1 minute!

After arriving at Los Angeles Airport, we waited for the shuttle bus to the rental office. The driver even helped with the luggage. It took about ten minutes, very convenient.

The service attitude was excellent, and the vehicle was great too. However, there was a slight issue with the charges. Besides the contract amount, an additional $10.95 was charged to my credit card about a week after I returned home. I'm not sure what this charge is for. I specifically asked during the car return if there would be any extra fees. Please help me inquire about this with QEEQ, thank you.

Excellent experience

Excellent experience