Very convenient and efficient

The staff requested self-registration, but the automated machine failed at the last step... It wasted my time, and in the end, I still had to queue for more than ten minutes.

This is my second time renting from Alamo. Picking up and returning the car was very convenient, the vehicle was in good condition, and the trip was very enjoyable.

I am very satisfied with the condition of the car. It was a new vehicle with only 10,000 kilometers, very clean and easy to drive. Returning the car was also very convenient. However, I'm a bit disappointed with one of the staff members, an American lady, who recommended an upgrade to a different model. After we declined, she became impatient and had a poor attitude. Additionally, the wait time was a bit long, probably due to the peak season in July. I'm not sure if the Jeep Cherokee we got is of the same class as the Santa Fe we had originally booked.

It's very convenient to take the free shuttle bus with Alamo signs from the airport to the rental location.