I was told to complete pre pick up registration which would mean the car would be ready to pick which I did. When I arrived my name wasn’t on the board so I went to the Avis Preferred desk as detailed in my instructions from QEEQ but they knew nothing about me and directed me back to the terminal. By now a line had formed and I had to wait half an hour. Filling in the pre pick up details was a waste of time and then caused me a delay when collecting

Seemed fine

Overall satisfied. The pickup was delayed a bit due to insurance problems, but unnecessary insurance was later canceled and not forced upon us. The service attitude was also quite good.

Great experience

The rental process was indeed convenient. However, there is one issue I'm unsure about. After returning home, I noticed my credit card was still being charged by AVIS, which seems to be for toll fees. No one informed me about this at the time.