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Live chat Email us Service Code: 4458457219
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Reviewed: Sat, Sep 14, 2019
About Thrifty: 2.0 /10
Before changing the car, I placed a new order to extend the rental for 10 days. At the time of return, I wanted to keep the original car, but the staff didn't give me a receipt, which led to them thinking I didn't return the car and charged me daily late fees. Despite multiple communications, they ignored me!

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

Murphy Bernard

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Reviewed: Thu, Apr 24, 2025
About Thrifty: 4.0 /10
They claimed there was a smoke smell in the car during return and wanted to charge me 400. They also promoted various insurance options at pickup. Do not book the cheapest option, go for the second tier instead.
About QEEQ: 8.0 /10

Bartholomew Ward

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Reviewed: Sun, Feb 16, 2025
About Thrifty: 2.0 /10
The vehicle was old and not clean. The staff's service attitude was poor. Initially, they claimed the reserved car was unavailable. After several changes and hours of hassle, they finally provided the originally booked car.
About QEEQ: 8.0 /10

Derrick Mond

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Reviewed: Fri, Sep 6, 2024
About Thrifty: 8.0 /10
As other customers have mentioned, they try to upsell insurance. Even though I bought full coverage, they still pushed for more. I firmly declined, and they gave up. I decided that next time I will book directly at the store.
About QEEQ: 10.0 /10

Paddy Gosse

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Reviewed: Tue, Jun 27, 2017
About Thrifty: 2.0 /10
Pushing various insurance policies

John Bellamy

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Reviewed: Thu, Feb 21, 2019
About Thrifty: 4.0 /10
They charge fees randomly without providing reasons.

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