At first, the staff admitted that I had prepaid all the fees and said they wouldn't charge me again. But I immediately received a notification that my credit card was being pre-authorized for $1000. When I asked them, they told me to call the headquarters. The headquarters staff on the phone said the car rental company hadn't received payment from the rental platform. I called the rental platform, and they told me they settle accounts monthly with the rental company, and assured me there wouldn't be double billing. But in the end, I was double charged! Although the rental platform eventually refunded my money, I lost time and suffered from the exchange rate disparity!

Très efficace surtout pour le retour. Très aimable.

There was a good range of cars available when I arrived. The bodywork had a couple of small scratches which I had to point out but the staff were happy to log them. Vehicle itself was in good condition. On return, there were no quibbles and the process was quick and easy. Staff at both pickup and return were helpful and friendly.

Price drop worked great. Didn't have any problems with the rental voucher.

National asked me a voucher. Why? I had a mail confirmation of the booking. That’s all.

Like: The staff was exceptionally helpful especially the woman working the exit when I picked the vehicle up at 1:00 in the morning.