SAN JOSE AIRPORT CAR RENTAL REVIEWS

I only rated the store to boost its score so I could use specific coupons later. The service attitude at this store is extremely poor. I booked a C class car but was given a B class because I refused their upselling. Eventually, a Hertz staff kindly resolved the issue. QEEQ customer service was of no help at all.

Quite good, friendly for domestic driver's licenses.

Satisfied

It was my first time renting a car, and it was even abroad. I thought it would be complicated, but everything went smoothly from pickup to return, without any extra fees. Amazing!

Very convenient and fast, I will rent again next time I come.

Counter staff in San Jose were kind, fast, and courteous.

I realized that I booked the car for a day earlier than I needed. I phoned customer service the morning I was due to pick up the car, explained my mistake, and was able to cancel the original reservation and have a new reservation ready for the following day, at no charge. In fact, the cost for the same car was a few dollars less. Win-win!

Great service, no need to worry too much about scratches. Vehicle replacement is very quick.

It's okay.

Simple and convenient, with good service attitude.

Very good.

Very satisfied.

Very satisfied.

It's okay.

It's alright.

The service was excellent. What impressed me the most was that after returning the car, I realized at another rental location that I had left my driver's license and some cash in the toolbox. I went back to look for them, and the staff directed me to the front desk. At the same time, two staff members brought my driver's license and cash (a few hundred dollars) to the counter and returned them to me in person! I was so touched!

The operation process is very smooth.

I use them every time, very good.

Very satisfied