Very satisfied

The reserved car model was not available, and they suggested another model at a much higher price. If you don’t speak the language well, it's easy to get confused. They didn't personally show the car and didn't inform about nearby gas stations for refueling when returning the car.

1. Wrong charges, overcharges 2. During return, complicated simple issues (company's fault), making it hard to understand 3. Delay in refunding the overcharged amount, still unresolved!

The AVIS desk at Orly Airport was quite frustrating. The lady at the front desk didn’t want to handle my request and told me to go to the pick-up point to find someone else to assist me. However, the young black man at the pick-up point provided excellent service. I guess the staff attitudes are inconsistent. Compared to my experience in Nice, this was fairly standard, probably because I chose a lower category car. Anyway, I requested a hybrid Toyota Auris, which was quite nice and highly recommended for city use.

Excellent ! Je ne sais pas si c’est uniquement à Figari mais meilleure service que j’ai eu de toutes mes locations. Merci