They can speak Chinese but didn't

The car provided was relatively old and not very clean. It was full of leaves and mud, and the windows weren't clean either, which took some time to clean.

The service attitude was good, but the A4 I reserved was unavailable. Only the Q2, Q7, and SQ5 were left, and they were all significantly more expensive than my reservation!

As expected from a globally renowned rental company, they have a counter right in the airport arrivals hall just after customs. Although communication was a bit challenging, the contract terms were very clear, and there were various insurance options available from basic to full coverage. The car we picked up at the airport was usually a basic model of its type, without many advanced features. However, the car condition was excellent, very clean as if new. Returning the car was also convenient – just drop the keys with the staff at the airport parking lot and head to your flight~

Like: Right from the start of the booking process, this has been a great hire experience. Thank you.