It's fine.

It was great, the entire pickup and return process was very smooth and fast, with excellent service.

The service is average, and there is no Chinese support. I showed my U.S. driver's license but was told I had to use my Chinese driver's license, which I didn't understand. The vehicle was in poor condition, with a low mileage but constant strange noises, and a warning light remained on, making me uneasy. There was no service in the car pick-up area, and it took me a long time to find the car, which was inconvenient. I previously rented from Avis, and their service was better than Alamo's in many aspects. Today, I was also charged a $40 fine, of which $13 was Alamo's service fee.

Car was clean but had an ingrained smell of marijuana that we couldn’t get rid of.

Pricing was excellent.

Like: Easy to access and choose our rental car!
Dislike: When we got the rental car, the car was washed but not dry...still wet outside the car!